DAVIES RITA EDOHO
Detail-oriented Data and Business Intelligence Analyst
Port Harcourt, NG.About
Highly analytical and detail-oriented Analyst with a robust foundation in data analysis, system support, and IT asset management, consistently delivering high-quality outputs within corporate environments. Possessing hands-on expertise with Microsoft Power Platform and enterprise systems, I excel at translating complex business data into actionable insights and automating workflows. Eager to leverage strong problem-solving and cross-functional collaboration skills to drive process improvements and contribute to strategic decision-making.
Work
Nigeria LNG Limited
|Business Intelligence Analyst (IT)
Port Harcourt, Rivers State, Nigeria
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Summary
Led data collection, transformation, and visualization initiatives to enhance enterprise reporting and operational insights within a high-standard corporate environment.
Highlights
Streamlined data collection, cleaning, and transformation processes for critical enterprise reporting, ensuring data integrity and readiness.
Developed and deployed dynamic Power BI dashboards to visualize key operational performance metrics, improving cross-departmental visibility and decision-making.
Integrated diverse data sources, including Excel, SQL, and SharePoint, to construct unified reports and comprehensive analytical views.
Implemented an end-to-end automation pipeline connecting Excel and SharePoint via Power Automate, significantly enhancing data flow efficiency.
Designed custom Power Apps canvas applications integrated with SharePoint lists to automate request handling and approval workflows, reducing manual effort.
Collaborated with cross-functional stakeholders to gather requirements, define KPIs, verify data sources, and finalize dashboard layouts, ensuring alignment with business needs.
Nigeria LNG Limited
|System Analyst (IT)
Port Harcourt, Rivers State, Nigeria
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Summary
Provided comprehensive IT system support, managing user accounts, troubleshooting issues, and maintaining IT asset inventory to ensure seamless operations.
Highlights
Managed end-to-end onboarding processes, including Microsoft 365 account setup, facilitating rapid integration of new employees into corporate systems.
Configured and maintained meeting rooms and conferencing tools (Polycom, Teams), ensuring reliable communication infrastructure for organizational needs.
Resolved support tickets efficiently using the 4Me ESM system, addressing user issues related to hardware, software, and network connectivity.
Documented troubleshooting steps, resolutions, and support guidance, building a comprehensive knowledge base to enhance future support efficiency.
Performed password resets and user account management via Active Directory, maintaining secure and accessible user environments.
Supported the IT Asset Management team in receiving, sorting, tagging, and issuing assets, contributing to accurate inventory and lifecycle management.
Nigerian Ports Authority
|Business Operations Analyst (IT)
Port Harcourt, Rivers State, Nigeria
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Summary
Analyzed port operations data to generate critical reports, optimize logistics, and facilitate seamless information exchange among stakeholders.
Highlights
Generated comprehensive reports on billing performance, revenue trends, and cost optimization, providing actionable insights for financial planning.
Analyzed financial data related to port operations, identifying key areas for efficiency improvements and strategic investment.
Developed Power BI dashboards to visualize KPIs for fleet utilization, warehouse turnover, and service boat delivery success rates, enhancing operational oversight.
Supported logistics coordination through real-time port operations analytics, significantly enhancing vessel scheduling efficiency and resource allocation.
Participated in daily berth meetings to collect and analyze data on shipping positions and port activities, ensuring up-to-date operational awareness.
Maintained regular communication with Heads of Departments and Principal Managers to facilitate seamless information exchange and ensure accurate data analysis.
Education
Baze University, Abuja
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PD
Data Analytics
University of Calabar, Calabar
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BSC
Zoology and Environmental Biology
Certificates
Advanced Data Visualization Certificate
Issued By
St. Louis University, Missouri
Crafting Compelling Stories with Data
Issued By
World Bank Group Data Academy
Power Apps Citizen Developer Certificate
Issued By
NLNG TI Department
Documenting Data using Metadata Standards
Issued By
World Bank Group Data Academy
Maritime Logistics
Issued By
Alison
Port Data Documentation
Issued By
NPA Enterprise Planning Department
Skills
Tools & Platforms
SharePoint, Microsoft Power Platform, Power BI, Power Automate, Power Apps, Microsoft 365, Google Workspace, SQL, Python, Advanced Excel, Xurrent(4Me).
Data & Analytics
Data Analysis and Reporting, Advanced Data Visualization, Data Documentation, Business Process Analysis, Large-Volume Data Entry (Fast & Accurate), Analytical and Critical Thinking, Troubleshooting and Technical Support.
IT & Systems Management
IT Business Analysis, Enterprise Service Management, IT Asset Inventory Management, Remote User Support, Workflow Automation, System Support, Network Policy Enforcement.
Communication & Collaboration
Cross-functional Collaboration, Stakeholder Engagement, Professional Business Writing, Excellent Report Writing, Excellent Business Correspondence Writing, Adept at Communicating with Clients, Great Interpersonal Skills, Team Player.
Professional Qualities
Problem-solving Skills, Integrity and Confidentiality, Flexible and Adaptable, Self-motivated, Fast Learner, Organization and Time Management, Ability to Manage Conflicting Priorities, Attention to Detail and Accuracy.
References
Omar Mohammed
NLNG, Port Harcourt, +2348039055000
Hafiz Hamisu
NPA, Port Harcourt Port Complex, +2348034012954
Dr. Edoho Davies
4 Amika Utuk Street, Calabar, +2348034095906